FAQs

What is an educational guardian?

An educational guardian acts as a local guardian for international students or those who live far from their family, providing support, supervision, and a home environment when needed.

Why do international students need an educational guardian?

It is required by law that  international students have a guardian to ensure their well-being, provide support during emergencies, and assist with communication between the school and parents.

What qualifications do your guardians have?

Our guardians are carefully selected, fully vetted, and undergo enhanced DBS checks annually. They are also trained to provide comprehensive care and support to students. 
Trainings: Safer recruitment training taken Sacpa certificate: DSL training Prevent training Prevent ChanelPrevent referrals Prevent awareness Designated Safeguarding Lead for Educational Guardians

How do you ensure the safety of students under your guardianship?

The safety of our students is our top priority. All our staff, contractors, and drivers are subjected to enhanced DBS checks that are updated yearly to ensure the highest standards of safety.

What services do you provide as an educational guardian?

We offer a range of services including accommodation arrangements, academic support, emergency assistance, regular communication with parents and schools, and transport coordination.

What support is available in case of an emergency?

We provide 24/7 emergency support to ensure that students receive immediate assistance and care whenever needed.

Can you assist with travel arrangements?

Yes, we coordinate travel arrangements, including airport pickups and drop-offs, ensuring students have safe and reliable transportation.

How do you communicate with parents?

We maintain regular communication with parents through phone calls, whatsapp, emails, and detailed reports on the student's progress and well-being.

What measures are in place for student well-being and mental health?

Our guardians are trained to support the emotional and mental well-being of students. We also have access to professional counselling services if needed.

How do you handle cultural differences and integration?

We provide cultural orientation and support to help students adapt to the UK education system and lifestyle, promoting a smooth transition and positive experience.

What is the process for enrolling a student under your guardianship?

Parents can contact us to discuss their needs, and we will guide them through the enrollment process, including completing necessary paperwork and arranging initial meetings.

Can you provide references or testimonials from other parents?

Yes, we can provide references and testimonials from parents who have used our services to give you confidence in our guardianship.

What are the costs associated with your guardianship services?

We offer various packages to suit different needs and budgets. Please contact us for detailed information on pricing and services included.

How do you handle academic support and school communication?

Our guardians liaise with schools to monitor academic progress, attend parent-teacher meetings, and provide additional tutoring support if required.

What age students we are working with

We provide educational guardianship services for students of all ages, from kindergarten through to university graduates. Our support ensures that children as young as five receive the care and guidance they need, while also assisting older students as they navigate the challenges of higher education. Whether your child is just starting their educational journey or preparing to graduate from university, we are here to support their success every step of the way.

Let’s talk

We're here to help and answer any questions you might have. We look forward to hearing from you!
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